Trusted Choice™ agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice™ agency, we are dedicated and committed to treating you as a person, not a policy. This commitment means we pledge to:
- Work with you to identify the insurance and financial services that are right for you, your family or business, and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help solve problems related to your coverage or account.
- Explain coverage and options available to you through our agency, at your request.
- Promptly return your phone calls and emails, as well as respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education and providing top knowledge in serving you.
- Always treat you with respect and courtesy.
- Conduct our business in an ethical manner and utmost integrity.
Please inform us if we fail to meet our commitment, so we may take corrective action.