TRUSTED CHOICE
Trusted Choice™ agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice™ agency, we are dedicated and committed to treating you as a person, not a policy. This commitment means we pledge to:
- Work with you to identify the insurance and financial services that are right for you, your family or business, and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help solve problems related to your coverage or account.
- Explain coverage and options available to you through our agency, at your request.
- Promptly return your phone calls and emails, as well as respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education and providing top knowledge in serving you.
- Always treat you with respect and courtesy.
- Conduct our business in an ethical manner and utmost integrity.
Please inform us if we fail to meet our commitment, so we may take corrective action.
QUESTIONS?
Call us on our toll-free number at 1-800-456-6624 or visit our CONTACT US page, Monday-Friday, 8:30am to 4:30pm EST.