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Common Questions & Concerns

\”My current agent is local.\”

We live in a digital age and are often told we provide better service than the agent in town

“We’re happy with our current carrier.”

We understand they’re happy or they wouldn’t be with that agent.  Let us share our 30+ years of church expertise at no obligation.  We also represent most of the top companies in the industry.

“How do I know that my rates won’t climb dramatically after I switch to NCG/your proposed company?”

Our average client stays with our agency for over 15 years. We have an annual retention rate of over 97%. We are an independent agency, which allows us to “shop” your insurance and find the best available pricing.

“We just renewed our current insurance, I don’t think we can change till next year.”

While all policies are different, usually the renewal date is only the date you originally bought your policy. It costs nothing to evaluate other plans, and you can usually switch mid-term with no penalty.

“We’ve had the same agent for more than x years.”

We love that you have been with your agent that long.  Our retention ratio is over 97%, so we hear that from our clients as well.  Due diligence is necessary in today’s changing environment, as there are so many choices and options. We offer the same customer service that you are accustomed to and hope that you might even find us to be better. We find that clients learn in abundance when comparing insurance plans. We promise to give you our honest evaluation, and if your current policy is the best option, we will most certainly share that information with you!

“We just renewed our current insurance, I don’t think we can change till next year.”

While all policies are different, usually the renewal date is only the date you originally bought your policy. It costs nothing to evaluate other plans, and you can usually switch mid-term with no penalty.

Find out how we can have an impact in your church!